How to Reach Duke Energy Customer Service

You can reach Duke Energy customer service by dialing their 800 support number which is 1-800-700-8744. Live customer service is available via this number available Monday – Friday from 7 am through 9 pm EST..

Below is a phone menu you can use to reach real human from customer service. Please note that some of the live support options may change since the time we called Duke Energy last time:

  • Press or say 1: For power problem.
  • Press or say 2: For billing and payments.
  • Press or say 3: To start or stop service.
  • Press or say 4: For energy-saving programs and all other questions.

Duke Energy Customer Service on Social Networks

You can also reach Duke Energy customer service via social networks. You can reach Duke Energy Facebook page at or via Duke Energy Twitter page at

Duke Energy Brief History

Duke Energy was founded in 1904. Its first headquarters were located in North Carolina.

Duke Energy Customer Service Options

Duke Energy Online Customer Service and Other Useful Links

Duke Energy Phone Numbers

    For customer service dial 1-800-700-8744. Duke Energy Phone Customer Service

  • Call Duke Energy 800 number via 1-800-700-8744

Duke Energy Customer Service Working Hours

You can call Duke Energy customer service and reach live customer service agent during following working hours: available Monday – Friday from 7 am through 9 pm EST. Call center phone number is 1-800-700-8744.

Read more information about Duke Energy.



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